Crekax — Terms and Conditions

Crekax (referred to herein as "we", "the platform", or "Crekax") is an internationally licensed online gaming service provider. By accessing the crekax.net website or the Crekax mobile application, you are deemed to have fully accepted these Terms and Conditions.

This document serves as a legal agreement between Crekax and the user. If you do not agree with any part of these Terms and Conditions, please refrain from using the Crekax platform.

When creating an account on Crekax, you are required to provide accurate and complete information. Opening an account with false or misleading details is strictly prohibited and may result in account termination at any time.

• Each individual only a you may open an account.
• Your account password must be kept confidential at all times and must not be shared with anyone.
• Transferring or selling your account to another person is strictly prohibited.
• Crekax reserves the right to conduct KYC (Know Your Customer) verification, which may require a national ID card or passport.
• If any of the details provided at registration change, you must notify Crekax support immediately.

The following eligibility requirements must be met to use the Crekax platform. Crekax reserves the right to verify compliance at any time.

• Users must be 18 years or older of age.
• Online gaming is not legally prohibited in the country or region from which access is made.
• The user is of sound mind and fully capable of making their own decisions.
• The user is playing on their own behalf and with their own funds — not as a representative of any third party.

Crekax accepts various mobile banking and bank transfer methods for deposits and withdrawals. All financial transactions are secured with SSL encryption.

• Minimum deposit amount: BDT 500।
• Minimum withdrawal amount: BDT 1,000।
• Withdrawals are typically processed within 15 minutes to 24 hours.
• The payment method used for deposits must be the same as the one used for withdrawals.
• KYC verification is mandatory for large withdrawals.
• Withdrawals to third-party accounts or in another person's name are not permitted.

Crekax monitors for suspicious transactions and reserves the right to place a temporary hold on withdrawals for verification purposes. This is done solely to protect the security of your funds.

Crekax regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions — please read them carefully before claiming any offer.

• Before using a bonus, the specified Wagering Requirement must be met.
• Any bonus not used before its expiry date will be automatically cancelled.
• The same bonus offer cannot be claimed more than once.
• Bonus funds cannot be withdrawn directly — they can only be used for gameplay.
• Crekax reserves the right to modify or cancel any bonus offer at any time.

All games on Crekax are powered by certified RNG (Random Number Generator) technology. Each game has its own rules — we recommend reading them before you start playing.

• Once a bet is confirmed, it cannot be cancelled.
• If any bet remains incomplete due to a technical error, Crekax will investigate and resolve the issue.
• Any form of cheating or use of software assistance in casino games is strictly prohibited.
• Exploiting match-fixing in Sports Betting is strictly prohibited.
• Crekax monitors for unusual betting patterns and investigates any suspicious activity.

Crekax believes gaming is for entertainment — not a means of income. That is why we place great importance on responsible gaming and have put in place a range of measures to protect our users.

• Users can set their own daily, weekly, or monthly Deposit Limit you may set.
• A temporary break (cooling-off period) can be activated at any time.
• Accounts can be closed long-term using the Self-Exclusion feature.
• If you experience any gaming-related issues, please contact Crekax support — we are ready to help.

Crekax treats the protection of your personal and financial data as its highest priority. Our security measures comply with international standards.

• All data is protected by 256-bit SSL encryption.
• Your personal information is never sold or shared with third parties without authorization.
• Crekax complies with GDPR and all applicable data protection laws.
• We strongly recommend enabling two-factor authentication to keep your account secure.

For more details, please visit our Privacy Policy Read the page.

Crekax reserves the right to suspend or permanently close any account without prior notice under the following circumstances:

• Where any provision of these Terms and Conditions is breached.
• If false information or fraudulent documents are submitted.
• Where multiple accounts are found to be operated by the same user.
• Where evidence of cheating or fraud in any game is found.
• Where money laundering or suspicious financial activity is detected.
• Where evidence is found that an account is being operated by a minor or an ineligible individual.

To close your account, please contact Crekax support. Your account will be closed once any valid balance has been fully withdrawn.

Crekax makes every effort to keep its services running without interruption. However, Crekax's liability is limited in the following areas:

• Where a game is interrupted mid-session due to loss of internet connection or a device issue on the user's end.
• Where a deposit or withdrawal is delayed due to a third-party payment gateway issue.
• Where service is temporarily disrupted due to unexpected technical issues or server outages.
• If account credentials are compromised due to the user's own negligence.

All gaming wins and losses are entirely the user's own responsibility. Crekax will not provide any compensation for gaming losses.

Crekax reserves the right to amend these Terms and Conditions, in part or in full, at any time. Users will be notified of significant changes via email or an on-platform notification.

Continued use of Crekax after any changes takes effect will be considered your acceptance of the updated Terms and Conditions. We recommend reviewing this page regularly.